focusbinding, is a 100% Canadaian company base in Canada, provide binding and printing related equipments and supplies. we are able to provide best technical support and customer services for North American customers. Our success is built on our commitment and customers satisfaction

Online Order Policies

Please read the following before you place order:

Shipping rates: We have a flat shipping rate system based on our experience. All rates are for Canadian customers. They are also applicable to US customers in the 48 continental states. US customers in Hawaii, Alaska and Puerto Rico must contact us before ordering.

Shipping address:All items are shipped to the confirmed PayPal address ONLY! Shipping to alternate address MUST be pre-approved by Focusbinding.

Combined shipping discount: we have offered combined shipping discount for quantity above 1 for the same item. However, our system cannot automatically provide combined shipping rates for multiple products. Please contact us to get the combined shipping rate.

International Shipping: Please contact us.

Shipment processing: All items are shipped within one to two business days. If a payment is not cleared or placed under investigation, items will be hold until the payment is cleared.

Tax: For all Canadian, orders including shipping fees are taxable as follows: Ontario 13% HST; all other provinces 5% GST. The tax amount is added to the transaction according to your address. No tax for International customers.

Payment methods: all online payments are processed by PayPal. You can pay directly with your PayPal account or credit card. We accept all major credit cards Visa, and MasterCard.

Privacy Policy

Focusbinding collects certain info from our customers, such as name, address and billing info etc. These info only conduct business between us and customers. We will never share or release any of your info with anyone!

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